Whole-Home Water Filtration in Charlotte and the Carolinas

Chlorine does a necessary job. Every utility in this metro uses it, except Indian Land, which uses chloramine, and it is why the water is microbiologically safe to drink.

It also leaves things behind. Trihalomethanes and haloacetic acids form when chlorine meets the organic matter that is naturally in surface water, and every single utility around here reports them, because they are required to.

Whole-home carbon filtration at the point of entry is what closes that gap, at every tap, every shower and every appliance. It is the core of our city water system, $2,900 installed.

Six utilities, six reports

What your utility published most recently.

All compliant. None zero. Whether that gap matters is a judgment about the standard you want in your own house, which is a different question from whether your utility is doing its job. It is.

Disinfection byproducts reported by the six utilities in our service area
UtilityReportTrihalomethanes (limit 80 ppb)Haloacetic acids (limit 60 ppb)
Charlotte Water202563.7 ppb LRAA (17.2 to 77.4)22.9 ppb
City of Rock Hill202454.5 ppb LRAA (13.5 to 86.3)31.6 ppb
Town of Fort MillCY202532 ppb (17.6 to 93.2)16 ppb
City of Concord202562.8 ppb (13.0 to 89.0)47.7 ppb
Two Rivers Utilities, Gastonia202560.8 ppb LRAA39.3 ppb
LCWSD, Indian Land202518 ppb average (10.0 to 69.0)10 ppb

The overlap across every system in this metro is disinfection byproducts. The Environmental Working Group lists them above its health guidelines for all four of the systems it scores here. Those are benchmarks set by an advocacy organisation, not enforceable federal standards, and all of these utilities met federal standards. That is the accurate whole-home filtration argument for this entire metro, and it does not require overstating PFAS to make it.

Charlotte Water 2025 · City of Rock Hill 2024 · Town of Fort Mill CY2025 · City of Concord 2025 · Two Rivers Utilities 2025 · LCWSD 2025 · EWG Tap Water Database. Gastonia’s printed trihalomethane range sits below its own reported running average, so we quote the running average against the limit only.

Published pricing

Two standard rates. Both on this page.

A house is either on city water or on a well, so there are two prices. They are the same in every house we install in, they are the same on the invoice, and they do not move because you seem interested or because it is a Friday afternoon.

If you are on city water

The city water system

$2,900installed · about $121/mo, 24 months at 0%
  • Whole-house filtration plus softening, at the point water enters the house
  • Treated water at every tap, shower, ice maker and appliance
  • Takes down chlorine and the trihalomethanes disinfection leaves behind
  • Licensed install, tested before we leave, old equipment hauled away
  • Lifetime tank and valve warranty
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If you are on a well

The well water system

$4,500installed · about $188/mo, 24 months at 0%
  • Multi-stage treatment for iron, manganese, sulfur, sediment and low pH
  • Built for Piedmont bedrock wells in York, Lancaster, Union and Gaston
  • Softening sized to the well’s hardness reading, where it genuinely earns its keep
  • Same install standard, same warranty
  • Lifetime tank and valve warranty
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A premium national dealer quotes $7,500 to $11,000 for a comparable full system in this market. Ours are $2,900 and $4,500, installed, published. We are not going to characterize that gap with an adjective.

Market survey of the Charlotte metro, July 2026, compiled from Angi, HomeAdvisor, HomeGuide and published Culligan, Kinetico, RainSoft and EcoWater dealer quotes

Custom is quoted, and it usually costs less. If your house needs less than the standard system, a drinking-water system but no softening, say, that is quoted on its own and it lands under the standard rate. The standard is a ceiling for a typical house, not a starting point.

Every price we publish, installed: $2,900 city mixed-bed system with RO · $3,500 dual-tank city system with RO · $4,500 well system · $2,300 coconut-carbon or $2,500 catalytic-carbon system with RO, no softening · $700 tankless RO on its own. See the full pricing page for what each rate covers and what it costs to own.

Nobody publishes a lower installed price. Find one, we’ll beat it.

That stands against both rates, the $2,900 and the $4,500.

Published, installed, like-for-like, Charlotte metro. Show us a competitor’s own published installed price for a comparable whole-home system in our service area and we will beat it. It has to be a number they printed, not one somebody said in a kitchen, because a price nobody will print is not a price.

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How whole-home filtration works, and what it will not do

A whole-home filter sits at the point of entry, where water comes into the house, so everything downstream of it is treated: the kitchen tap, every shower, the ice maker, the washing machine, the dishwasher.

What it handles

  • Chlorine, and the taste and smell that come with it
  • Trihalomethanes and haloacetic acids, the byproducts chlorination leaves behind
  • Sediment

What it does not handle

  • Hardness. That is ion exchange, a different device. See water softeners, and note that on city water across this metro you very likely do not need one.
  • PFAS. That is reverse osmosis at the drinking tap. A standard carbon filter is not the equipment for it.
  • Arsenic, bacteria and radon. Those are well problems with their own treatment, covered on the well water page.

Why point of entry rather than under the sink

Because chlorine byproducts are not only a drinking issue. A hot shower is the single largest exposure most households have to volatile disinfection byproducts, and an under-sink filter does nothing about it. If you are only going to do one thing, the point of entry is the one that reaches the whole house.

One local exception, and it matters

Indian Land is on chloramine, not chlorine. Standard carbon media is specified for chlorine. Chloramine needs a longer contact time or a catalytic media to be removed properly, and this is a case where the wrong specification quietly does nothing at all. If you are on LCWSD, read the Indian Land page before you buy anything from anyone.

How the free test works

The measurement comes before the equipment. Hardness, chlorine, total dissolved solids, pH and iron, at your own tap, in about 45 minutes.

  1. Book the test

    Pick a time, including weekday evenings and Saturday mornings. It takes about 45 minutes and it costs nothing.

  2. We measure

    Hardness, chlorine, total dissolved solids, pH and iron, read at your kitchen tap while you watch. You keep the readings.

  3. You get a number

    The standard rate if the standard build is what your water needs, or a smaller custom number if it is not. Plus the running cost for the first year. Written down before we leave.

  4. We install

    Usually inside the same week. Licensed install, tested on the spot, old equipment hauled away.

Whole-home filtration questions

What does a whole-home water filter actually remove?

Chlorine, the trihalomethanes and haloacetic acids chlorination leaves behind, and sediment, at every tap in the house. It does not remove hardness, which is a softener’s job, and it does not remove PFAS, which is reverse osmosis at the drinking tap.

Why point of entry rather than an under-sink filter?

Because a hot shower is the largest exposure most households have to volatile disinfection byproducts, and an under-sink filter treats one faucet. Point of entry treats the whole house, including showers and appliances.

Will a whole-home filter reduce my water pressure?

Not noticeably when it is sized correctly for the house. Sizing is one of the things the free test settles, along with the readings themselves.

How often does the media get replaced, and what does that cost?

We hand you the first year’s filter or salt cost in writing at the test, before you decide anything, because the cost of owning the thing is the part that surprises people two years in.

Does a whole-home carbon filter remove PFAS?

No. That is reverse osmosis at the drinking tap. Anyone selling you a standard carbon filter as a PFAS solution is overselling it.

How much does a whole-home water filtration system cost?

$2,900 installed for a city home, which is about $121 a month over 24 months at 0%. A premium national dealer quotes $7,500 to $11,000 for a comparable full combination system in this market.

Market survey of the Charlotte metro, July 2026

All questions

Your town, with its own utility’s numbers.

Every town below has a different report behind it, so every page below prints different figures. Same two rates on all of them.

Get your free water test.

Takes about 45 minutes. You get the readings, the recommendation and the price in writing: the standard flat rate if the standard build is right, a smaller number if it is not, and nothing at all if you do not need us.

Call or text
(704) 773-5121
Hours
Mon to Fri 8am to 6pm · Sat 9am to 2pm
Service area
Charlotte, Huntersville, Matthews, Mint Hill, Concord, Gastonia, Monroe, Indian Trail, Waxhaw, Weddington, Marvin, Rock Hill, Fort Mill, Tega Cay, Indian Land and Lake Wylie. Full list
Standard rates
City water system $2,900 installed, about $121 a month at 24 months, 0%. Well water system $4,500 installed, about $188 a month. Custom is quoted, and it usually costs less.

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Takes 30 seconds. No obligation.

Every price published, installed. Pick the closest one — the free test confirms it, and custom is quoted and usually costs less.

100% free · No obligation · We will tell you if you do not need us

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