If your Concord water tastes like a swimming pool, that is not your imagination and there is a number behind it.
The City of Concord’s 2025 report shows haloacetic acids at 47.7 parts per billion, one of the two families of byproducts chlorination leaves behind. The federal limit is 60. Charlotte’s figure for the same year is 22.9.
Concord is under the limit and in compliance. It is also running roughly double what the metro’s largest system runs, and that is a real, measured difference in what comes out of your tap.
Concord does not draw from the Catawba the way Charlotte, Rock Hill and Gastonia do. Its sources are Lake Fisher and Lake Don T. Howell, treated at the Hillgrove and Coddle Creek plants, and the city also purchases water from Albemarle with the option to buy from Charlotte and Kannapolis. Different source water means different organic content, and organic content is what disinfection byproducts form from.
The genuine local differentiator
City of Concord 2025 Annual Drinking Water Quality Report · read it
Chlorine, and three named water bodies
City of Concord 2025 Annual Drinking Water Quality Report · read it
Including something the city volunteered
City of Concord 2025 and 2024 annual reports · NC DWR Local Water Supply Plan · read it
On PFAS in Concord, we are not printing a number. The 2025 report’s PFAS table carries a unit label that cannot be right and an assertion that contradicts the figures printed beside it. Until the City of Concord confirms the units in writing, publishing anything from that table would be guessing, and guessing is the thing this whole site exists not to do. If you want to ask them yourself, Water Resources is on 704-920-5342.
A house is either on city water or on a well, so there are two prices. They are the same in every house we install in, they are the same on the invoice, and they do not move because you seem interested or because it is a Friday afternoon.
A premium national dealer quotes $7,500 to $11,000 for a comparable full system in this market. Ours are $2,900 and $4,500, installed, published. We are not going to characterize that gap with an adjective.
Market survey of the Charlotte metro, July 2026, compiled from Angi, HomeAdvisor, HomeGuide and published Culligan, Kinetico, RainSoft and EcoWater dealer quotes
Custom is quoted, and it usually costs less. If your house needs less than the standard system, a drinking-water system but no softening, say, that is quoted on its own and it lands under the standard rate. The standard is a ceiling for a typical house, not a starting point.
Every price we publish, installed: $2,900 city mixed-bed system with RO · $3,500 dual-tank city system with RO · $4,500 well system · $2,300 coconut-carbon or $2,500 catalytic-carbon system with RO, no softening · $700 tankless RO on its own. See the full pricing page for what each rate covers and what it costs to own.
That stands against both rates, the $2,900 and the $4,500.
Published, installed, like-for-like, Charlotte metro. Show us a competitor’s own published installed price for a comparable whole-home system in our service area and we will beat it. It has to be a number they printed, not one somebody said in a kitchen, because a price nobody will print is not a price.
Carbon filtration at the point of entry, sized with the haloacetic acid number actually in mind rather than a default written for Charlotte. Plus reverse osmosis at the kitchen tap for drinking and cooking.
Not a softener, on city water, unless your own test says otherwise. And here is where Concord differs from every other town on this site: the city does not publish a hardness figure at all, so on a Concord house the test is doing more work than usual. Anyone who tells you Concord’s hardness without measuring it at your tap is making it up.
On a private well in Cabarrus County, the general Piedmont pattern applies, iron, manganese, low pH and radon, and no agency tests a private well. Our well water system is $4,500 installed.
Downtown Concord, Afton Ridge, Christenbury, Moss Creek, Skybrook, Highland Creek, Harrisburg, Kannapolis and the rest of Cabarrus County.
About 45 minutes, at your own kitchen tap. Hardness, chlorine, total dissolved solids, pH and iron, read while you watch. In Concord the hardness reading matters more than usual, because the city does not publish one.
Pick a time, including weekday evenings and Saturday mornings. It takes about 45 minutes and it costs nothing.
Hardness, chlorine, total dissolved solids, pH and iron, read at your kitchen tap while you watch. You keep the readings.
The standard rate if the standard build is what your water needs, or a smaller custom number if it is not. Plus the running cost for the first year. Written down before we leave.
Usually inside the same week. Licensed install, tested on the spot, old equipment hauled away.
Different source. Concord draws from Lake Fisher and Lake Don T. Howell rather than the Catawba chain, and its 2025 report shows haloacetic acids at 47.7 ppb against Charlotte’s 22.9. Both are under the 60 ppb federal limit. Carbon filtration reduces them.
City of Concord 2025 report · Charlotte Water 2025 report
Concord’s 2025 report shows it meeting federal standards for the contaminants reported. The city did disclose a Level 1 Assessment violation in July 2024 relating to improper sampling technique. As always, “meets the legal limit” and “the standard you want at home” are two different questions.
City of Concord 2025 and 2024 annual drinking water quality reports
Concord’s report does not publish a hardness figure, so nobody can honestly tell you without measuring. That is exactly what the free test is for, and it takes about 45 minutes.
City of Concord 2025 Annual Drinking Water Quality Report
Takes about 45 minutes. You get the readings, the recommendation and the price in writing: the standard flat rate if the standard build is right, a smaller number if it is not, and nothing at all if you do not need us.
